Spotting Scam Emails
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Emails are used by scammers / fraudsters because of the
complete anonymity they give. Email addresses contains no
identity clues and no ID proof is required to acquire them.
Email addresses are completely location neutral so you can't
even tell if they are really coming from the country they
purport to. To all intents and purposes, emails are free and
therefore ideal for bulk simultaneous mailings about many
items.
Fortunately there are steps you can take to try to ascertain
the validity of the sender.
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Check the
sender
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The very first thing is to look at the actual email address.
Scammer emails are most often Yahoo, Hotmail or other easily
acquired General Domain accounts and often contain numbers
or the phrases 'luv', 'sexy',’4real', '4luv' or '4u' in
their addresses . Then you can
check the IP address the email came from. If the scammer
is just using an Internet Cafe or is not too internet savvy
this will tell you where they are sending the email from.
Sadly any email in relation to a commercial offer or
dating/relationship advert coming from Nigeria is almost
certainly the start of a scam. The fraud industry has been
quoted by Police Authorities as second only to the Oil
industry in Nigeria. Many websites offering services
routinely simply discard any replies to adverts if they
originated in Nigeria. Others put them into a quarantine box
for closer examination. Nigeria is not the only culprit in
Africa and scams come routinely from the whole of West
Africa as well as gangs located in Europe so this is not an
ABSOLUTE test.
At the very least though, the IP trace will tell you whether
what they say in the email about where they are is confirmed
by IP address. There are a number of websites which will
allow you to
check IP locations and also some known
scammer addresses. There are also dedicated lists of
Yahoo! and eBay-based scammer email addresses available.
Beware though that the IP address check is is not a
foolproof test since more experienced fraudsters can
disguise the originating location. You should continue to
exercise caution even if they pass the IP test.
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Clues in the
text
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Rule Number
1 – Read the email carefully!
Rule Number 2 – Use your common sense!
(That's after the universal rule – If it
looks too good to be true, it is!)
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Inconsistencies
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The first thing to do is to look for any clues or
inconsistencies in the body of the text. Sometimes the first
email will be relatively OK since there are people in
scamming countries or Internet cafes that actually sell
pre-written, relatively well-worded advert responses. In
most cases though, scammers don't even bother and clues are
more readily apparent. Even with a purchased stock response,
because scammers are sending out hundreds of speculative
emails looking for a response they
get things wrong. Does the response look as if the
respondent actually knows about what you are
offering/looking for? If you are selling a motorbike and the
reply says they are interested in your car – It's a scam. Do
they sound as if they are knowledgeable enough about the
item/offer/requirement? Does the email even refer directly
to what is on offer or is it a 'generic' looking response?
(See the final 'test' example below to see a generic
response actually received by a seller.)
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Names
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Check the name of the respondent. Scam
emails from certain countries often confuse first names and
last names (e.g. Johnstone Michael) It's not impossible but
put this down as a black mark! It has been noted that the
last names Smith, Williams, Cole or Moore are very commonly
used and often used interchangeably as first/last names eg.
Cole Williams. Check for consistency in the name they use on
any replies to your email. Any differences could just be
inadvertent typos but they could also be an 'overworked'
scammer trying to get his emails out in a rush to get rich
and forgetting which identity or spelling they put in the
original! Black mark!
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Honorifics/Titles
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Scammers often use a full honorific when
describing themselves - "I am Mr Williams Cole " or "My name
is Barrister Williams Moore " in a way which would not seem
natural in normal usage (but again this is only another clue
to be added to the cumulative total.)
Fraudsters (particularly involved in
419 scams) often use titles (General, Prince, Chief or
Sir - even King!) and are especially fond of legal titles
such as Barrister or Judge to prove their trustworthiness.
They frequently use these titles in the text of the scam.
(One recently convicted Nigerian Scammer WAS named in court
as 'Chief XXX', so perhaps that part could be true!)
Look out for buyers/corresponders referring to themselves as
'truthful', 'trustworthy', 'god-fearing' 'righteous' or
'religious'. They obviously feel they need to instill
confidence at too early a stage. They can't help it – Black
mark.
Scammers on flatsharing or room-to-let sites and
introduction sites often want to make themselves more
attractive to flatmates/companions by using descriptions of
themselves as 'models' or 'actors' as well as the
'trustworthy' words above. They will often offer to send
photographs at an early stage. Very often these are just
taken from a modelling website! Take extra care.
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Addressee
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Check your own name on the email! Is the
emailer addressing yourself or another person ( "My Dearest
Harry Thomas ", when you are Joe Higgins)? Scammers are
conversing simultaneously with many prospective victims and
can't be expected to keep it all together!
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Language and style
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Look at the greeting. 'Goodday' is very
prevalent. Do they start to use endearments too soon or too
effusively?
Scammers often use 'textspeak' extensively - "U said U were
selling ", "I have a cheque 4U. "
Is the level of English what you would expect from the
alleged identity? Scam emails often use bad English – "i
will like to buy …. " Note also the frequent use of the
lower-case "i " instead of "I ". This is very common.
Look for the phrase 'final price' or 'final
asking price' even though you've not been
bargaining. This is a common way of referring to the sale
price in certain countries where no price is fixed and the
usage carries though to emails. It is also used to rank the
order in which they will respond with their next emails.
They're not interested in the goods only the size of the
price-ticket!
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Geography/local knowledge
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Is any geography mentioned in the email
correct? "My son lives in WC2H in the city of Warwickshire
". (This is a real example!) Do they know correctly where
you/the goods/property are located in relation to the
alleged buyer? If a genuine buyer does not recognise the
location they will ASK.
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Typical ploys
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Are they trying to rush you into closing or
cancelling an online auction early with an offer you can't
refuse? Are they asking for a 'buy-it-now' price even though
yours is an open auction? Both are ploys employed on online
auction sites. These approached are banned by the protocol
of the auction sites for good reason! Have you received a
'second chance' offer? Check the sender to check it really
is the auction site sending it. EBay report that this is now
a common practice and can be most easily spotted because the
scammer requests the 'second chance' payment via Western
Union instead of PayPal.
Does the first or subsequent email ask if you accept a
cheque/money order/bankers draft? If so refer immediately to
the Overpayment or Advance Payment Scam section of
this document.
Beware of offers to buy items without inspection. Is it
realistic to believe this? Didn't you expect the eventual
buyer (and a lot of timewasters) to come around and kick the
car tyres or ask you to take them around the harbour in the
boat before haggling you down? OK, So why expect a
full-price offer to buy out of the blue on email? It's just
not right!
Beware and THROW IN THE BIN any offer to buy at over the
selling price (!) or to send a Cheque/Money Order/Bankers
Draft for more than the asking price FOR ANY REASON. If you
get this, then refer IMMEDIATELY to the Overpayment or Advance Payment Scam in this
document for details about how this scam works. The stories
fraudsters tell about why this has to be done ( "My
Commission as an Agent ", "Shipping fees included in the
cheque ", "other items to be paid for at the same time ",
"Secretary made a mistake ", "I'm paid by cheque and want to
use part of this to pay for the item " etcetera.) are many,
varied and inventive but ALL UNTRUE. Just discontinue
correspondence straight away and concentrate on the real
buyers. On just ONE DAY in 2005 Police at Heathrow checking
courier packets from Nigeria discovered over £20MILLION in
false cheques destined for auction or classified sales.
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Subsequent contacts
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Keep up the common-sense check with any
subsequent emails. In fact try to promote response emails .
The more they have to respond the more likely they are to
make mistakes if they are not genuine. Even if they bought
an 'off-the-shelf' email response to your advert, they are
often on their own from this point on. The first thing you
are likely to notice is a marked drop in the quality of the
English because this is not their first language. If the
level of literacy/English/punctuation changes dramatically
after the first email then be more suspicious. Again this is
not foolproof or by any means certain but should be a black
mark.
Look for slip-ups such as referring to the wrong item. They
may have a large portfolio of scams on the go at any one
time or could just be part of a team using one person's name
for contacts. Look out for other slip-ups such as forgetting
something already mentioned or contradictions with previous
corresondence. Look out for errors in the email signature or
changes in style.
Remember that any correspondence at this stage should be
about building up trust to do the deal. Any black marks
detract from this. It is a cumulative process. You might
consider one or two black marks to be of minor importance
but if the black marks build up, then consider walking away
from the deal.
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Example of an attempted scam email
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Here is an actual email received by a UK website:
"Hi,
My name is Mr.Donald Brown,I am highly interested in
making payment for the room you advertised for rent,I want to make the payment
on behalf of my Daughter who intends to be at your location to further
her education,I am currently in the dublin.So I would like you to let me
know how much you will be charging per month.
So, try to get back to me as soon as you can and also I
hope the environment is a quit-condusive and peaceful place for her to
concentrate and further her education, and note that your payment will be made
to you via Money order. I look forward to receiving your response as soon as
possible with the FINAL ASKING PRICE and if u want me to send my daughter's
pics,let me know.Thanks Mr.Donald Brown
"
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Points to note:
- Note he is
"currently in the dublin ". (A subsequent IP check
showed the email as having been sent from Nigeria.)
- The room required
is "at your location. " Either he can't be bothered to
find out where the room is (by reading your advert more
carefully) or is unsure of the local geography. More
likely it is just one of many responses to room adverts.
- He would like to
know "how much you will be charging per month ". Room
adverts with no price are very rare indeed!
- He is "highly
interested in making payment for the room " – Bit of a
Freudian slip there! Of course he wants to "make payment
". He wants to send you a (fraudulent) cheque. He has no
interest in the room itself!
- Note the offer to
send photos (often referred to as "pics " in scam
emails) of the daughter. These will be from a model
agency site to entice the seller.
Then the big ones!
- Note the reference
to "Final Asking Price "
- "Your payment will
be made to you via Money order. "
Scam! Scam! Scam!
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Another example - This is a test for you!
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Here is another real example
"Hello seller,
I am very much interested in the immediate purchase of
your item. i am actually buying it for a client.payment will
be made with cheque.The payment you will recieve will
include shipping fee,insurance and my own commission as an
agent.After your confirmation that the money cleared your
bank,i will want the shipment cost and my comission fees
that has been agree with my client sent to my shipper via
western union money transfer in one of their outlet around
you so that the shipper can begin all neccessary shipment
procedure/pick up of the item in your place.if you agree
with me to this capacity i would be grateful you reply my
email and give me your full name and contact address/phone
number and your finalprice for the item so that i will have
my client notified of your acceptance of the offer. thanks
for your understanding. i will wait your quick response
asap. Get back to me. REGARDS "
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Scam or No Scam? You decide! just look at the clues above
and make up your own mind.
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